As one of the longest established firms of property consultants in the North of England, delivering Residential and Commercial property solutions, we are here to provide solid advice based upon sound local knowledge, coupled to market leading technology and a prominent branch network of 20 offices across the heart of Yorkshire. We have been serving our customers for 200 years.
We acknowledge and embrace the roll of technology in generating exposure for our customer’s properties - but we believe it’s our proactive personal approach which consistently delivers results. We pride ourselves on providing a personal customer service and as of November 2019 our research shows that 98% of our home sellers would happily recommend us to friends or family based on their own experience*.
"Communication from the team has been consistently exceptional. Proactive, professional, tenacious, facilitative and very courteous are words that go some way to describe the service provided. I would highly recommend."
In a business where people should come first, we can match every buyer to the property that best suits their needs in each sector. We recognise that the key to good estate agency is effective communication. We take a proactive approach to keep our customers well informed and at ease throughout the process of changing home – call in and see us for a coffee or follow the progress of your sale on ‘My Dacres’ our online sales tracker. People and property – both are incredibly important to us.
We believe our staff are our greatest asset and we encourage an engaged workforce to go above and beyond to deliver a first class service for all our customers. We invest heavily in ongoing training programs for our colleagues to ensure they are continually improving their knowledge and skills.
“I have a real passion for customer service and always strive to achieve the best result for our clients. The qualifications Dacres have supported me through are the next step in my career progression and I am delighted to have passed the exams.”
We are regulated by The Royal Institution of Chartered Surveyors (RICS), and many of the sales and lettings teams are members of ARLA and The National Association of Estate Agents
• Multiple award-winning estate agency.
• Strong customer service ethos.
• A regional heritage going back 200 years.
• 98% customer satisfaction rate*.
• A network of 20 strategically placed offices all over Yorkshire.
• Strategic, professional, and clear-thinking advice.
• Industry-leading technology.
• Above all motivated teams of negotiators enthusiastic about selling and letting your property.
"Very impressed with the speed and professionalism of Dacres. One highlight was the detailed letter and valuation we received after their initial visit, even before we chose to use them as our agents."
*Source: Based on responses from the Dacre, Son & Hartley vendor satisfaction survey November 2019.