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Residential News | Thu 08 Mar 2018
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We have introduced an innovative live chat feature on our website, meaning users can ask a wide range of questions about buying, selling or renting property, and receive immediate answers. 

This latest development is the latest in an extensive line of digital advancements that we have made in recent years.  These include the extremely popular, password protected ‘My Dacres’ feature, which allows sellers to track the progress of their sale online, with up to date viewing information, feedback and marketing statistics.

It also follows the launch of our new website, late last year at which is specifically designed to be user friendly, with large, high quality images for every property, as well as detailed location overviews and easy navigation.  The site is optimised for use on mobile and tablet devices where approximately two thirds of searches now come from.

Other industry leading technology includes an online valuation tool that gives homeowners an immediate estimate of what their property could be worth.  In addition, the ‘My Profile’ function enables users to save searches and pick up where they left off when they revisit the site.  

Patrick McCutcheon, Head of Residential Sales at Dacre, Son & Hartley, which has 21 offices across North and West Yorkshire, says: “Offering an online live chat facility is a fantastic way of giving more than 30,000 visitors that use our website each month immediate answers to all their property related questions. 

“Whether they relate to buying, selling, renting, or individual properties that we’re marketing, someone will always be on hand to answer queries during working hours.  It’s a fast and efficient alternative to picking up the phone or emailing, and is immediately proving to be a hugely popular feature on the site.”

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