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DACRES GOES FOR GOLD FOR A SECOND YEAR RUNNING

Residential News | Tue 02 Feb 2021
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Yorkshire estate agent, Dacre, Son & Hartley has won the Feefo Gold Trusted Service Award, which is an independent seal of excellence that recognises businesses that deliver exceptional customer experiences, for the second year in a row. 

The customer review website’s Gold Trusted Service Award is deemed a true reflection of a business’s commitment to outstanding service. It is only presented to businesses that have received more than 50 reviews that are verified and genuine in the past year, with a rating of between 4.5 and 4.9 out of 5. 

Dacre, Son & Hartley’s clients reviewed the company more than 220 times during 2020, with an average rating of 4.6 out of 5.

Patrick McCutcheon, head of residential at Dacre, Son & Hartley, said: “2020 was a challenging year, with Covid-19 creating numerous difficulties when it came to buying and selling houses, but we always maintained our wholehearted commitment to our clients, guiding them through the process every step of the way. 
“Our teams are real professionals, who work hard to make sure every client enjoys a personal and well-advised service. The fact that so many of our clients have taken the time to give us such great feedback on our endeavours is very rewarding.” 

The Feefo Gold Trusted Service Award recognises companies that go way beyond the norm in customer experience and generate great feedback from happy customers. Dacre, Son & Hartley is a renowned Yorkshire estate agency business that sells hundreds of properties every month across its 19 offices. It is currently marketing property of every style, ranging in price from £35,000 to over £4million.

Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 4,000 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence.

To view what our customers say, click here.
 

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