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Dacres' customer satisfaction rate soars

Residential News | Thu 28 Sep 2017
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Customer satisfaction rating at Dacres now stands at an impressive 97%, according to our latest client survey, which asks whether customers would recommend the estate agent to their friends and family.

Hundreds of people who have bought and sold homes through one of our 20 offices, which are located across North and West Yorkshire, between July 2016 and August 2017 completed the survey.  

Patrick McCutcheon, Head of Residential Sales says: “Positive word of mouth from happy and satisfied customers has been a key part of our company’s success for more than 190 years.  We take great pride in providing exceptional levels of customer service and always go the extra mile for buyers and sellers alike, so the results of this survey are a great endorsement for our work.”   

“The fact that 97% of people who have used our services would recommend us to their friends and family is a huge achievement for the whole team.  What’s more, this customer feedback is supported by what we see being posted on allagents.co.uk, the leading UK independent review site of estate agents.”

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